Curiosity in UX research goes beyond inquisitiveness. As a UX Researcher, I formalize this natural curiosity into a structured discipline, driven by the ambition to tackle challenges, discover insights, and craft designs that enhance user experiences. It's not just about exploration; it's a focused, purposeful journey for the benefit of both users and organizations.

Unleashing Impact: Where Curiosity Fuels Insightful Research. ✨

~ Currently adventuring @ XF Consultancy

01.

Descriptive Research Survey Design

Designed a survey study to compare different website banner design and synthesized recommendations for future banner design

03.

Website Redesign

Conducted exploratory research with formative evaluation to reshape website navigation flow and co-designed a new website

Rapid Usability Testing

Led virtual usability testing session with 6 participants, resulting in valuable insights that enhanced both internal and external applications

02.

Create Team Research Repository

Created a comprehensive research repository from 200+ transaction-related study insights

04.

Usability Testing and Rainbow Spreadsheet

Conducted usability testing for a pre-launch product and introduced innovative research methods to foster shared vision and enhanced collaboration within the UX team

Pay Station Interface

Ah! Why is it so hard to pay for parking?!

Leading a team of designers and engineers, I decided to create a new pay station system that is more efficient, effective, and user-friendly.

Let’s spice the UX game up!

"Research is formalized curiosity. It is poking and prying with a purpose. "

— Zora Neale Hurston

The project that I’ve always wanted to do for myself…

Personal Growth Through Experience Abroad

Inspired by my own study abroad experience and other international travelers’ stories, I found the curiosity to learn more about personal growth in a foreign country…

My mom took this photo when she and my dad send me off at Shanghai Pudong international airport in 2019.

The image is kind of blurry because my mom was crying but insisted to get more memories of me before apart. I miss my family and I cherish this picture a lot. ❤️

Healthcare System

Learned the healthcare experience of millennials and identified problems in the current US healthcare system.

Pay Station Interface

Ah! Why is it so hard to pay for parking?!

Leading a team of designers and engineers, I decided to create a new pay station system that is more efficient, effective, and user-friendly.